Customer Support Executive

18,000 - 20,000 /month

Vintar Solutions

Marathahalli, Bangalore

0 - 1 years Experience in Customer Support / TeleCaller

Replies in 24hrs

15 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, PF

Job Description

Job Title: Customer Support Executive

Location: Bangalore

Job Summary:

We are looking for passionate and customer-oriented professionals to join our team in Bangalore. The role involves assisting customers through voice calls, semi-voice (calls + emails/chat), and chat process, ensuring customer satisfaction and timely resolution of queries.

Key Responsibilities:

Handle customer interactions via inbound/outbound calls, chat, and email support.

Resolve billing, product, technical, and service-related issues with accuracy.

Maintain a high level of professionalism and empathy during interactions.

Document customer queries and resolutions in CRM systems.

Achieve performance targets such as quality, productivity, and customer satisfaction.

Eligibility Criteria:

Education: 12th / Diploma / Graduate [Freshers & Experience candidates welcome]

Communication Skills: Excellent spoken & written English (fluency required).

Typing speed: 25–30 % WPM with good accuracy (mandatory for chat process).

Ability to work in rotational shifts (24/7 environment including night shifts).Basic computer knowledge and multitasking skills.Prior BPO / Customer Service experience preferred but not mandatory.

Perks & Benefits:

Competitive salary package with performance-based incentives.Cab/transport facility as per company policy.Health insurance and employee wellness programs.Paid training with career growth and learning opportunities.Fun and engaging work culture with recognition programs.👉 Work Mode: On-site [Bangalore]👉 Process Options: Voice / Semi-Voice / Chat Support👉 Shifts: Rotational, 24/7 [weekly offs provided as per roster]

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Vintar Solutions.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 15 Customer Support Executive at Vintar Solutions
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Rotational Shift.