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Customer Support Executive

salary 16,000 - 20,000 /month
company-logo
job companyVicta Earlyjobs Technologies Private Limited
job location Marathahalli, Bangalore
job experience0 - 3 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Malayalam, Tamil
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF

Job Description

Key Responsibilities

  • Handle customer queries and provide accurate information through voice support.

  • Assist customers with order-related queries, including order status, cancellations, returns, and replacements.

  • Resolve customer concerns professionally while maintaining a high level of customer satisfaction.

  • Communicate effectively with customers in English + Tamil / English + Malayalam .

  • Accurately record customer interactions and update relevant information in the system.

  • Follow standard operating procedures and process guidelines while handling customer requests.

  • Coordinate with internal teams to resolve customer issues whenever required.

  • Maintain accuracy and quality while handling customer interactions.

  • Ensure professional communication and proper call handling throughout the interaction.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-3 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹16,000-₹20,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Marathahalli, Bangalore.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 50 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Marathahalli, Bangalore.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-3 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹16,000-₹20,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 16000 - ₹ 20000

Regional Languages

Tamil, Malayalam

English Proficiency

Yes

Contact Person

Ajay Gahlot

Interview Address

Marathahalli, Marathahalli, Bangalore
Posted 4 days ago
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