Customer Support Executive

15,000 - 18,000 /month

Victa Earlyjobs Technologies Private Limited

Marathahalli, Bangalore

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

Languages: Hindi, Kannada

Graduate and above

All genders

6 days working | Rotational Shift

Job Description

Job Title : Social media/ Motor Insurance – Homelane

Job Category : Insurance

Shift Timings :Day Shifts

Employment Type : Permanent Employment (Full-time)

Work Type : Onsite- Work from office

Job Description:

Globiva is actively hiring experienced professionals for the Homelane Voice Process. This is a full-time role focused on customer interaction and support, requiring fluency in a regional language along with Hindi and English. Candidates must have a minimum of 1 year of experience in a customer service or voice process role and should be comfortable handling post-sale customer engagement.

As a Customer Support Executive, your core responsibility will be to communicate effectively with customers, resolve issues promptly, and ensure a high level of satisfaction through each interaction. You will also be expected to document service conversations, coordinate with internal teams for escalation management, and uphold quality service standards. The ability to switch between languages, stay calm under pressure, and deliver accurate solutions is essential for this position.

Qualifications: Minimum 12th pass (Graduation preferred)

Experience: Minimum 1 year in a voice-based support process

Shift: General shift, 9-hour window between 9:00 AM – 9:00 PM

Working Days: 6 days a week with 1 rotational off day

Salary Structure:

CTC: ₹25,000/month
Take-home: ₹20,800/month
Incentives: Up to ₹50,000/month based on performance

Interview Process:

HR Round
Operations Round
Client Round
Final Client Round

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support Executive role.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Marathahalli, Bangalore.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 50 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Marathahalli, Bangalore.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 50 openings.