Customer Support Executive

Job Description

We are hiring Customer Support Executives for the Razorpay Process (Tata). The role involves handling customer queries, resolving issues efficiently, and ensuring customer satisfaction through calls, emails, and chats.

Key Responsibilities

• Handle inbound and outbound customer queries related to Razorpay products and services.

• Provide accurate information and timely resolution to customers.

• Maintain records of customer interactions and feedback.

• Collaborate with internal teams for issue escalation and follow-up.

Requirements

• Freshers and experienced candidates are welcome.

• Excellent communication skills in English and Hindi (mandatory).

• Basic computer knowledge and typing proficiency.

• Customer-focused attitude with problem-solving skills.

Salary

• Freshers: ₹25,000 CTC (₹20,000 Take Home)

• Experienced (up to 1 yr): ₹27,000 CTC (₹22,000 Take Home)

• 1+ year experience: ₹30,000 CTC (₹25,000 Take Home)

Work Details

• Shift: 8 AM – 8 PM (Any 9-hour rotational shift)

• Working Days: 6 days/week, 1 rotational off

if you are interested, kindly contact (7870229059) Hiring Manager

or drop your cv on WhatsApp !

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹27000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Victa Earlyjobs Technologies Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 50 Customer Support Executive at Victa Earlyjobs Technologies Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.