Customer Support Executive

15,000 - 26,000 /month

Victa Earlyjobs Technologies Private Limited

Koramangala, Bangalore

0 - 5 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

Job Description

Role Overview

As a Customer Support Executive, you will interact with customers to assist them with queries, provide accurate information, and guide them about available services. Your role will focus on ensuring a smooth customer experience and helping users understand the platform and its offerings.

Key Responsibilities

Handle outbound and follow-up calls with customers in a professional manner

Understand customer requirements and provide appropriate information

Clearly explain company services and how they can benefit the customer

Assist customers with queries, concerns, and basic issue resolution

Maintain and update customer details in the system

Follow up with customers to ensure query resolution and satisfaction

Work 6 days a week from the office

Candidate Requirements

Graduate or currently pursuing a degree

Good communication skills in English and Kannada

Basic computer knowledge (Tally knowledge is a plus)

Prior experience in customer support or calling roles is preferred

Patient, customer-focused, and willing to learn

Self-motivated with a positive attitude

Perks & Benefits

Fixed salary with performance-based incentives

Training and onboarding support

Medical and accidental insurance coverage

Gratuity benefits

Career growth opportunities

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹26,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Koramangala, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Support Executive job is located in Koramangala, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹15,000-₹26,000 per month. This is a Full Time opportunity and has 50 openings available.