Customer Support Executive

20,000 - 32,000 /month*

Victa Earlyjobs Technologies Private Limited

Kadubeesanahalli, Bangalore

₹10,000 incentives included

1 - 4 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Rotational Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Job Description:

We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.

As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands — Flipkart.

We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.

Key Responsibilities:

Handle customer queries and complaints via calls professionally and promptly
Maintain service quality as per Flipkart standards
Ensure quick resolution and customer satisfaction in every interaction
Update call records and maintain accurate documentation
Coordinate with internal teams to ensure issue closure
Meet performance targets including attendance, quality, and productivity

Eligibility Criteria:

Minimum education: 12th pass (Higher Secondary) or above
Minimum 1 year of experience in any field/domain
Strong fluency in both English and Hindi (verbal communication)
Must be willing to work in rotational shifts
Immediate joiners will be given priority

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-4 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹20,000-₹32,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kadubeesanahalli, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Kadubeesanahalli, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-4 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹20,000-₹32,000 per month. This is a Full Time opportunity and has 10 openings available.