A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
18,000 - 25,000 /month
Victa Earlyjobs Technologies Private Limited
HSR Layout, Bangalore
0 - 5 years Experience in Customer Support / TeleCaller
Full Time
📢 Hiring: Customer Support Executive – Voice Process
Job Role
We are hiring Customer Support Executives to handle customer queries and provide timely resolutions. This role involves assisting customers with prepaid and postpaid service-related queries while maintaining a high standard of customer service.
Key Responsibilities
Handle customer queries and provide accurate and timely resolutions.
Assist customers with troubleshooting and service-related issues.
Handle queries related to prepaid and postpaid services.
Understand customer concerns and provide appropriate information and guidance.
Maintain professional, polite, and customer-focused communication.
Communicate effectively in English with customers.
Follow process guidelines, company policies, and quality standards.
Maintain a positive customer experience during every interaction.
Eligibility Criteria
Qualification: 12th Pass or Any Degree.
Experience: Freshers and experienced candidates can apply.
Language: English communication is mandatory.
Comfortable working in 24/7 rotational shifts.
Required Skills
Excellent English communication skills.
Strong customer-handling abilities.
Good problem-solving and troubleshooting skills.
Active listening and communication skills.
Basic computer knowledge.
Customer-focused and professional approach.
Ability to work in a fast-paced environment.
Work Details
Process: Customer Support – Voice Process
Work Mode: As per process requirement
Shift: 24/7 Rotational Shifts
Experience: 0–5 years
Interested candidates can apply immediately.
