Job Responsibilities
Handle customer interactions professionally through the banking support process.
Assist customers with their banking-related queries and provide accurate information.
Resolve customer concerns in a timely and efficient manner.• Maintain a high level of customer service and professionalism.
Record customer interactions and update system records accurately.
Follow company policies, banking guidelines, and quality standards.
Escalate complex issues to the concerned team whenever required.• Ensure confidentiality of customer information at all times.
Work Schedule
6 Days Working
1 Rotational Weekly Off Rotational Shifts
Additional Benefits
One-way transportation support for eligible outstation candidates.
Accommodation support for eligible outstation candidates.
Skills Required
Good communication and interpersonal skills.
Basic computer knowledge.
Ability to work in a fast-paced environment.
Customer-focused attitude with good problem-solving skills.
• Willingness to work in rotational shifts.
Experience:•• 0–5 Years (Freshers are welcome to apply)