Customer Support Executive

13,000 - 20,000 /month

Victa Earlyjobs Technologies Private Limited

Garebhavipalya, Bangalore

0 - 3 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

Job ki details

We are hiring Customer Care Executives for Voice and Sales processes. The role involves handling customer calls, understanding their requirements, resolving queries, providing information about products/services, and creating a positive customer experience through effective communication.

Roles & Responsibilities

Handle inbound and outbound customer calls professionally.

Understand customer requirements and provide accurate information about products and services.

Manage and resolve customer queries and complaints efficiently.

Identify customer needs and recommend suitable products or services.

Communicate product/service details clearly and address customer concerns.

Maintain a high level of customer satisfaction through excellent customer service.

Build positive customer relationships through effective communication.

Follow up with customers whenever required.

Work towards achieving assigned sales targets and performance goals.

Maintain accurate records of customer interactions and updates in the system.

Eligibility & Qualifications

Education: Minimum 12th Pass.

Age: 18 to 30 years.

English: Fluent English communication is mandatory.

Regional Language: Proficiency in any one of the following:

Hindi

Marathi

Tamil

Telugu

Malayalam

Kannada

Strong verbal and written communication skills.

Good customer-handling and problem-solving abilities.

Ability to empathize with customers and understand their concerns.

Prior experience in customer service or sales is an advantage.

Freshers may also apply, depending on process requirements.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹13,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Garebhavipalya, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Garebhavipalya, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹13,000-₹20,000 per month. This is a Full Time opportunity and has 50 openings available.