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Customer Support Executive

salary 20,000 - 25,000 /month
company-logo
job companyVaani Infosystems Private Limited
job location Silk Board, Bangalore
job experience0 - 3 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Kannada
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF

Job Description

Job Title: Customer Support Executive
Process: Semi-Voice Process
Location: Silk Board,Novel Tech Park,Kudlu Gate,Bangalore
Joining: Immediate
Working Days: 6 Days Working
Week Off: 1 Rotational Week Off
Shift Timings: 24/7 Rotational Shifts, including Day, Mid, and Night Shifts

Roles & Responsibilities

  • Handle customer queries and concerns through the assigned communication channels.

  • Understand customer issues and provide appropriate resolutions.

  • Assist customers with accurate and relevant information.

  • Ensure a positive and satisfactory customer experience.

  • Communicate professionally and effectively with customers.

  • Maintain proper documentation and follow the required process guidelines.


Candidate Requirements

  • Excellent communication and convincing skills.

  • Must be fluent in English, Hindi, and Kannada.

  • Comfortable working in 24/7 rotational shifts, including night shifts and mid shifts.

  • Ability to handle customer concerns professionally and patiently.

  • Immediate joiners will be preferred.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience.
  2. What salary is offered for this Customer Support Executive job?
    Ans : The salary for this Customer Support Executive job ranges between ₹20,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Silk Board, Bangalore.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 25 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Executive involve?
    Ans : As a Customer Support Executive, your work will involve skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Silk Board, Bangalore.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-3 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling, Non-voice/Chat Process, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Regional Languages

Hindi, Kannada

English Proficiency

Yes

Contact Person

Pooja Panwar

Interview Address

Silk Board, Silk Board, Bangalore
Posted 4 days ago
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