Customer Support Executive

salary 8,000 - 12,000 /Month
company-logo
job companyV5 It Solution
job location Janakpuri, Delhi
job experience0 - 6 months Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: Software & IT Services
sales
Languages: Hindi
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

• Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility

• Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients

• Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough

• Meet call handling quotas and individual and team sales targets

• Gather and analyse client data to identify possible products or services to recommend to management

• Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution

• Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary

• Follow communication protocols, rules, and policies

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹8000 - ₹12000 per month that depends on your interview. It's a Full Time job in Delhi.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., V5 IT SOLUTION.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 5 Customer Support Executive at V5 IT SOLUTION
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6 days working

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 8000 - ₹ 12000

Regional Languages

Hindi

English Proficiency

No

Contact Person

Jyoti Pandey

Interview Address

B1-C , Near Andhra Public School
Posted 10+ days ago
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