Customer Support Executive

Job description:

Job Title: Customer Support Executive

Salary Range: ₹20,000 – ₹25,000 per month

Experience Required: Minimum 3 years

Location: HSR Layout

Job Type: Full-Time

Note: Preferred Female candidate only.

Job Description:

We are looking for an experienced Customer Support Executive to join our team. The ideal candidate should have at least 1-3+ years of experience in resolving customer queries, providing excellent support, and ensuring a high level of customer satisfaction.

Key Responsibilities:

1. Handle inbound and outbound customer queries via phone, email, and chat.

2. Resolve customer issues efficiently and professionally.

3. Follow up with customers to ensure their issues are resolved to their satisfaction.

4. Maintain accurate records of customer interactions and transactions.

5. Coordinate with internal teams to escalate and resolve complex issues.

6. Maintain a high level of product/service knowledge to provide accurate information.

Requirements:

1. Minimum 1 year of experience in customer support or a similar role.

2. Strong problem-solving and communication skills (both verbal and written).

3. Ability to stay calm under pressure and handle difficult situations professionally.

4. Good command of English and Kannada

5. Good Knowledge in Excel

Job Type: Full-time

Experience:

• total work: 1 year (Preferred)

Work Location: In person

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Urban Standz Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 2 Customer Support Executive at Urban Standz Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.