Customer Support Executive

Job Summary

The Customer Support Executive is responsible for handling client and tenant queries, resolving property-related issues, and ensuring smooth communication between property owners, tenants, and the management team. The main goal is to maintain customer satisfaction and support daily operations effectively.

Key Responsibilities

• Respond to customer calls, emails, and messages regarding property issues or inquiries.

• Maintain records of customer interactions, complaints, and service requests.

• Coordinate with maintenance and field teams for property-related concerns.

• Provide updates to property owners and tenants on issue resolutions.

• Explain company services, rental agreements, and policies clearly.

• Follow up with customers to ensure timely problem resolution.

• Support the sales and operations team with customer documentation and feedback.

Required Skills

• Good communication skills (English, Hindi, and local language preferred).

• Basic computer knowledge (MS Office, CRM tools, Excel).

• Strong problem-solving and coordination skills.

• Patience and a customer-first attitude.

• Time management and multitasking abilities.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹22000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Urban Standz Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 1 Customer Support Executive at Urban Standz Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.