Customer Support Executive

15,000 - 20,000 /month

Tunwal E-motors Private Limited

Sadashiv Peth, Pune

6 - 12 months Experience in Customer Support / TeleCaller

4 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Automobile

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: PF

Job Description

Job Title: Customer Support Executive

Role Summary:

The Customer Support Executive is responsible for handling customer queries, resolving complaints, and ensuring a positive customer experience through timely and accurate support.

Key Responsibilities:

Respond to customer inquiries via phone, email, chat, or other communication channels.

Resolve product or service issues by identifying the problem and providing appropriate solutions.

Maintain records of customer interactions, complaints, and feedback in the system.

Coordinate with internal teams (sales, service, logistics, accounts) for issue resolution.

Follow up with customers to ensure satisfactory closure of queries.

Provide product/service information and guide customers on processes or policies.

Support customer retention by delivering professional and courteous service.

Skills & Requirements:

Good communication and interpersonal skills.

Problem-solving ability with a customer-first approach.

Basic computer knowledge and CRM handling skills.

Ability to work in a fast-paced environment and manage multiple requests.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

What qualifications and experience are required for this Customer Support Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience and skills like Computer Knowledge, Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sadashiv Peth, Pune.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 4 vacancies for this Customer Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-1 years of experience are eligible to apply for this Customer Support Executive role. Only female candidates are eligible.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Sadashiv Peth, Pune.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 1-1 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 4 openings.