Customer Support Executive

15,000 - 20,000 /month

Tunwal E-motors Private Limited

Sadashiv Peth, Pune

6 - 12 months Experience in Customer Support / TeleCaller

4 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Automobile

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: PF

Job Description

Job Title: Customer Support Executive

Role Summary:

The Customer Support Executive is responsible for handling customer queries, resolving complaints, and ensuring a positive customer experience through timely and accurate support.

Key Responsibilities:

Respond to customer inquiries via phone, email, chat, or other communication channels.

Resolve product or service issues by identifying the problem and providing appropriate solutions.

Maintain records of customer interactions, complaints, and feedback in the system.

Coordinate with internal teams (sales, service, logistics, accounts) for issue resolution.

Follow up with customers to ensure satisfactory closure of queries.

Provide product/service information and guide customers on processes or policies.

Support customer retention by delivering professional and courteous service.

Skills & Requirements:

Good communication and interpersonal skills.

Problem-solving ability with a customer-first approach.

Basic computer knowledge and CRM handling skills.

Ability to work in a fast-paced environment and manage multiple requests.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Pune.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Tunwal E-motors Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 4 Customer Support Executive at Tunwal E-motors Private Limited
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.