Customer Support Executive

23,100 - 31,000 /month*

Try Consultancy

IT Park, Chandigarh

₹5,000 incentives included

Freshers in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi, Punjabi

Graduate and above

Females Only

5 days working | Night Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

PAN Card, Aadhar Card

Job Description

We are looking for a Customer Support Executive to join our team at IT COMPANY. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹23100 - ₹31000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹23000 - ₹31000 per month + Incentives that depends on your interview. It's a Full Time job in Chandigarh.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Try Consultancy.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 5 Customer Support Executive at Try Consultancy
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Night Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Query Resolution, International Calling, Non-voice/Chat Process

Shift

Night

Salary

₹ 23100 - ₹ 31000

Regional Languages

Hindi, Punjabi

English Proficiency

Yes

Contact Person

Raj Kashyap

Interview Address

15D Sector, Chandigarh

Posted 2 days ago

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Job Hai > Jobs in Chandigarh > Customer Support / TeleCaller Jobs in Chandigarh > Customer Support Executive