Customer Support Executive

12,000 - 15,000 /month

Trustiva Consultancy

Vesu, Surat

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Education

Graduate and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Customer Support Executive to join our team at Trustiva Consultancy. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹12000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

Who is eligible to apply for this Customer Support Executive job at Trustiva Consultancy?
Ans : Candidates should have a Graduate and above qualification for this Customer Support Executive job offered by Trustiva Consultancy.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹15,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vesu, Surat.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 10 vacancies for this Customer Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-1 years of experience are eligible to apply for this Customer Support Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Vesu, Surat.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 10 openings.