Customer Support Executive

20,000 - 25,000 /month

Transcom

Sector 18 Gurgaon, Gurgaon

0 - 1 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi

Graduate and above

Females Only

6 days working | Rotational Shift

Job Description

🚀 We’re Hiring: Customer Success Associate | Process (Domestic)

📍 Location: Udyog Vihar, Sector 18, Gurugram

🏢 Work Mode: Work From Office

💼 Open Roles:

🔹 CX & MX (Customer Support) - Agents will handle customer queries and merchant queries related to product/service

🔹 ML Promo (Telesales) - Work related to offers, promotions, campaigns, or marketing communication for product/service users.

💰 Salary:

💸 Fresher: ₹23,000 CTC

💸 Experienced: Up to ₹26,000 CTC (based on role & experience)

📆 6 Days Working | ⏰ 24/7 Rotational Shifts

👩‍💼 Female Shift Window: 7 AM – 8 PM

🚖 Cab Facility: Not Available

🌟 Role Overview:

Handle customer queries, provide quick resolutions, and ensure a smooth customer experience for domestic process.

✅ Eligibility:

🎓 Graduate Mandatory

🗣 Good English & Hindi Communication

💻 Basic Computer Knowledge

🔹 CX & MX: Fresher & Experienced both can apply

🔹 ML Promo: Minimum 1 Year Telesales Experience Required

📝 Interview Process:

HR Round → Ops Round → Versant → Client Round

✨ Why Apply?

✔ Great entry opportunity for freshers

✔ Stable & growing process

✔ Career growth in customer support & sales

📩 Apply Now – Immediate Joiners Preferred!

📞 Contact: 9238993132

👩‍💼 HR: Srishti Malviya

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support Executive role.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 18 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support Executive job. Only female candidates can apply.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Sector 18 Gurgaon, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.