Customer Support Executive

We're Hiring: Customer Complaints Executive – Delhi

📍 Location: Delhi (All Theryco Locations)
💼 Experience: 2–3 Years
🎓 Qualification: Graduate
💰 Salary: Up to ₹25,000/month
🕒 Joining: Immediate (within a week)

Theryco is looking for a Customer Complaints Executive to manage and resolve tickets raised by Amazon for all our Delhi-based locations. If you are experienced in the
e-commerce sector, have strong email communication skills, and are ready to hit the ground running — we’d love to hear from you!

What you will do:

• Handle and resolve customer complaints/tickets raised by Amazon.

• Coordinate with internal teams to investigate and close tickets efficiently.

• Draft clear, professional responses via email.

• Track, document, and escalate recurring issues.

• Ensure timely resolution within defined SLAs.

What We’re Looking For:

• Graduate with 2–3 years of relevant experience in e-commerce or customer support.

• Strong written communication and email drafting skills.

• Good understanding of Amazon’s seller/customer service ecosystem.

• Ability to prioritize, multitask, and work under pressure.

• Immediate joiners preferred.

Why Join Us?

• Opportunity to work with a growing e-commerce brand.

• Immediate exposure to real-time issue resolution.

• Collaborative and fast-paced work environment.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 2 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., THERYCO HEALTHCARE SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at THERYCO HEALTHCARE SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.