Job Responsibilities
- Handle customer queries and provide timely solutions.
- Assist customers in understanding and using company services.
- Manage escalated customer concerns professionally.
- Coordinate with internal teams for issue resolution.
- Maintain proper records of customer interactions and follow-ups.
Requirements
- Good communication and interpersonal skills.
- Customer-focused approach with a problem-solving attitude.
- Basic computer knowledge.
- Ability to work effectively in .