A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
10,000 - 25,000 /month
The Basics Digital Solutions Private Limited
Dhar Road, Indore
6 - 36 months Experience in Customer Support / TeleCaller
Full Time
Job Title: Customer Support Executive
Job Summary:
We are seeking a Customer Support Executive to assist customers by handling inquiries, resolving complaints, and ensuring a positive customer experience through phone, email, or chat.
Key Responsibilities:
• Respond to customer queries promptly.
• Resolve customer issues and complaints.
• Maintain records of customer interactions.
• Escalate complex issues when required.
• Provide accurate product/service information.
• Ensure high customer satisfaction.
Requirements:
• Graduate or equivalent.
• Good verbal and written communication skills.
• Basic computer knowledge.
• Problem-solving and customer service skills.
• Freshers and experienced candidates are welcome.
