Customer Support Executive

As a Customer Support Executive at Vodafone, you will be the first point of contact for our customers, delivering exceptional service through voice, chat, and email interactions. You will handle inquiries, resolve issues, and ensure customer satisfaction while adhering to Vodafone’s quality and compliance standards.

Key Responsibilities

• Handle inbound and outbound customer calls, chats, and emails in a professional manner.

• Resolve customer queries related to billing, network, plans, data usage, and other services.

• Provide accurate information about Vodafone’s products, services, and promotions.

• Escalate complex issues to higher-level support teams while ensuring timely resolution.

• Maintain customer records and update systems with the latest information.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹19000 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., THANISHA JOBS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 30 Customer Support Executive at THANISHA JOBS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.