Customer Support Executive

salary 14,000 - 22,000 /month
company-logo
job companyTeleperfomance
job location Work from home
job experience6 - 36 months Experience in Customer Support / TeleCaller
New
50 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge
International Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Marathi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF, Medical Benefits
star
Internet Connection, Laptop/Desktop

Job Description

We are looking for a Customer Support Executive to join our team at Teleperfomance. The role offers ₹14000 - ₹22000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the rotational shift.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹14000 - ₹22000 per month that depends on your interview. It's a Full Time job in Jaipur.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., TELEPERFOMANCE.
  5. Is it a work from home job?
    Ans: Yes, it’s a work from home job and can be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 50 Customer Support Executive at TELEPERFOMANCE
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge, International Calling

Shift

Rotational

Salary

₹ 14000 - ₹ 22000

Regional Languages

Marathi, Hindi

English Proficiency

Yes

Contact Person

Srabani Jena
Posted a day ago
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