Customer Support Executive

28,000 - 40,000 /month

Telecom

Kharadi, Pune

0 - 1 years Experience in Customer Support / TeleCaller

Replies in 24hrs

50 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

6 days working | Rotational Shift

Laptop/Desktop, Aadhar Card

Job Description

*Job Title: Customer Success Associate*Company: TransCommWork Mode: Work From OfficeLocation: Office No. 1501, 1508 Nyati Enthal, Sr. No. 12/1A, Mundhwa–Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune – 411014Open Positions: 41⸻About the RoleTransComm is hiring dynamic and customer-focused Customer Success Associates for a domestic process. The ideal candidate will possess excellent communication skills and a strong passion for delivering exceptional customer service. Candidates with domestic insurance experience or strong customer-centric skills will be given preference.⸻Key Responsibilities • Resolve customer queries promptly, accurately, and professionally through inbound communication channels. • Ensure a smooth and satisfying customer experience, maintaining high service quality standards. • Understand customer issues and provide tailored solutions to enhance customer satisfaction. • Maintain detailed and accurate records of customer interactions. • Collaborate with internal teams when required to ensure seamless issue resolution.⸻Required Skillset • Excellent communication skills in both English and Hindi. • Clear speech with no MTI/RTI, grammatical errors, or major pronunciation issues. • Strong customer-handling skills and ability to manage conversations effectively.⸻Qualifications • Graduate in any field.⸻Experience • Open to freshers and experienced candidates. • Preferred: Candidates with domestic insurance experience or strong sales/service acumen. • Candidates with 1+ year BPO experience are eligible for higher CTC brackets.⸻Languages • English & Hindi (mandatory)⸻Interview Process • HR Round • Versant 6 Certified • Written Assessment • Ops Round • Client Round⸻Salary • Freshers: ₹28,000 CTC • Experienced (1+ year in BPO): Up to ₹40,000 CTC (based on last drawn salary)⸻Shift & Working Days • Rotational Shifts • Females: Day shift until 8 PM • Males: Rotational shifts • 6 days working⸻Interview Mode • Face to Face or Drive (Minimum 20 candidates)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹28000 - ₹40000 per month that depends on your interview. It's a Full Time job in Pune.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Telecom.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 50 Customer Support Executive at Telecom
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Rotational Shift.