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Customer Support Executive

salary 25,000 - 30,000 /month
company-logo
job companyTechnotask Business Solutions Private Limited
job location Abbas Nagar, Bhopal
job experience0 - 6 months Experience in Customer Support / TeleCaller
90 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Day Shift
star
PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account
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Job Description

We are looking for a Customer Support Executive to join our team at Technotask Business Solutions Private Limited. The role offers ₹25000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Executive job ranges between ₹25,000-₹30,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Abbas Nagar, Bhopal.
  5. How many openings are available for this position?
    Ans : There are 90 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Executive job?
    Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in Abbas Nagar, Bhopal.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹25,000-₹30,000 per month. This is a Full Time opportunity and has 90 openings available.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

5

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Salary

₹ 25000 - ₹ 30000

English Proficiency

Yes

Contact Person

Prashant Sharma

Interview Address

gandhi nagar IT park, soluzione building, 1st floor
Posted 10+ days ago

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Job Hai > Jobs in Bhopal > Customer Support / TeleCaller Jobs in Bhopal > Customer Support Executive