Customer Support Executive

23,000 - 37,000 /month*

Tech Mahindra

Phase-3 Hinjewadi, Pune

₹2,000 incentives included

1 - 5 years Experience in Customer Support / TeleCaller

Replies in 24hrs

25 Openings

Incentives included

Full Time

Skills Required

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

Job Title: Customer Support Executive – International Voice Process( 1 year experience mandatory)

Location: Hinjewadi Phase 3, Pune
Shift: Night Shift (US/UK Process)
Experience Required: Minimum 1 year in International BPO (Voice Process Mandatory)
Salary Package: ₹3.5 LPA – ₹5.5 LPA
Work Days: 5 Days Working (2 Rotational Week Offs)
Transport: Both-side Cab Facility Provided

Job Description:

We are hiring dynamic and customer-focused professionals for an International Voice Process in a leading BPO. The role involves handling inbound/outbound calls from international customers and providing exceptional support while maintaining high service standards.

Key Responsibilities:

Handle customer queries via voice calls (International Process)
Provide accurate and timely resolutions to customers
Maintain excellent communication and interpersonal skills
Ensure customer satisfaction and quality standards are met
Document customer interactions and follow company guidelines
Meet individual and team performance targets

Eligibility Criteria:

Minimum 1 year of experience in International BPO Voice Process (Mandatory)
Excellent spoken and written English skills
Comfortable working in night shifts
Strong problem-solving and customer-handling skills
Basic computer knowledge

Perks & Benefits:

Competitive salary package (₹3.5 – ₹5.5 LPA)
5-day working week
Rotational week offs
Both-side cab facility
Career growth opportunities
Friendly and professional work environment

Preferred Candidate Profile:

Immediate joiners preferred
Flexible and adaptable to work in a fast-paced environment
Good listening and communication skills

93926 35516:call or share your resume on my watsapp: 93926 35516

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like International Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹23,000-₹37,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Phase-3 Hinjewadi, Pune.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Phase-3 Hinjewadi, Pune.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹23,000-₹37,000 per month. This is a Full Time opportunity and has 25 openings available.