We are looking for a Customer Support Executive to handle customer inquiries, resolve complaints, and ensure customer satisfaction. The ideal candidate should have excellent communication skills, a problem-solving attitude, and the ability to work in a fast-paced environment.
Respond to customer queries via phone, email, or chat.
Resolve product or service issues promptly and effectively.
Maintain records of customer interactions and transactions.
Collaborate with internal teams to improve the customer experience
Strong communication and interpersonal skills.
Ability to multitask and stay calm under pressure.
Prior experience in customer service is a plus.
Proficiency in using CRM tools is desirable.