Customer Support Executive

We are looking for a dedicated and customer-oriented Customer Support Executive – Semi Voice to join our team. In this role, you will handle both voice (calls) and non-voice (email/chat) support, assisting customers with their queries, concerns, and complaints.

Key Responsibilities:

• Handle inbound/outbound customer calls professionally and resolve queries.

• Respond to customer queries via chat and email with accuracy and in a timely manner.

• Provide accurate product/service information to customers.

• Escalate unresolved issues to the appropriate internal teams.

• Maintain detailed records of customer interactions and follow-ups.

• Meet performance targets (e.g., response time, customer satisfaction scores).

• Adhere to company policies and procedures.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹20000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., TANDEM ACCOUNTING SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 1 Customer Support Executive at TANDEM ACCOUNTING SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.