Customer Support Executive

15,000 - 20,000 /month

Talentara Business Solutions Private Limited

Little Mount, Chennai

0 - 2 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Customer Support Executive – Voice Process to join our Client Company.

The role involves assisting customers, resolving queries related to Industry, and delivering quality support

Handle customer calls, provide exceptional customer support and related to Industry. The role offers an attractive in-hand salary of In Hand Salary and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.

Job Requirements:

Education: Minimum 12th pass / Any Graduate

Handle inbound and outbound customer support calls.
Communicate clearly with customers in Malayalam / Telugu / Kannada.
Understand customer concerns and provide appropriate solutions.
Resolve customer issues professionally and within defined timelines.
Update customer information accurately in the system.
Follow company processes and quality standards.
Escalate complex issues to the relevant team when required.
Maintain high levels of customer satisfaction.
Key Requirements
Education: Minimum 12th pass / Any Graduate
Experience:
0 – 4 years of experience in Customer Support, Voice Process, BPO, or Tele calling is preferred.
Location: Chennai
Interested can apply this job.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Support Executive role.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Little Mount, Chennai.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 5 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Little Mount, Chennai.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge with 0-2 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 5 openings.