Customer Support Executive

Job Description:
We’re looking for a proactive Customer Support & Office Executive to manage customer queries, provide effective solutions, and handle day-to-day office operations. The ideal candidate will ensure smooth communication with customers, coordinate with internal teams, and support eCommerce operations across Amazon and other B2B platforms.

Key Responsibilities:

• Handle inbound/outbound customer calls and resolve queries professionally.

• Provide after-sales support, track orders, and manage return/refund processes.

• Maintain coordination with the operations and sales teams for smooth workflow.

• Assist in managing daily office tasks like documentation, record-keeping, and follow-ups.

• Support product listing updates, data entry, and communication with marketplaces when required.

• Ensure excellent customer satisfaction and timely problem resolution.

Requirements:

• 1–3 years of experience in customer support or office management (eCommerce preferred).

• Strong communication and problem-solving skills.

• Basic knowledge of Amazon Seller Central or B2B portals is a plus.

• Proficient in MS Office (Excel, Word, Email communication).

• Organized, punctual, and able to multitask efficiently.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Syvo Digital Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 1 Customer Support Executive at Syvo Digital Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.