Customer Support Executive

15,000 - 20,000 /month

Syvo Digital Private Limited

Punjabi Bagh, Delhi

6 - 36 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Non-voice/Chat Process

Job Highlights

Diploma and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Customer Support Executive (Ecommerce) to join our team at Syvo Digital Private Limited. The role offers ₹15,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to Ecommerce. We're only looking for Female candidates. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

1. Manage incoming calls in a professional manner.

2. Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

3. Offer timely and relevant solutions to resolve customer issues.

4. Handle basic ecommerce listings and catalog management.

Job Requirements:

The minimum qualification for this role is Diploma and 6 months - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 1-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Punjabi Bagh, Delhi.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Diploma and above qualification with 1-3 years of experience can apply for this Customer Support Executive job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Support Executive job is located in Punjabi Bagh, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 1-3 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.