We are looking for a Customer Support Executive to join our team at Syntax Soft-tech. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹24,500 - ₹34,500 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Both Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Support Executive job
Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have All Education levels can apply for this Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹24,500-₹34,500 per month. This is a Both job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Banjara hills, Hyderabad.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 5 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Banjara hills, Hyderabad.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹24,500-₹34,500 per month. This is a Both job and has 5 openings.