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Customer Support Executive

salary 7,500 - 7,500 /month
company-logo
job companySwiggy
job location Sector 1 Noida, Noida
job experience0 - 2 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job Description

JOB DESCRIPTION

Customer Support Executive – Swiggy OMT (Order Monitoring Team)

Company: BPO Convergence Pvt. Ltd. Location: Noida Sector 1 Employment Type: Part-Time

Process: Swiggy OMT (Order Monitoring Team)

Designation: Customer Support Executive

Compensation & Benefits

• Salary: ■7500 in hand per month

• Overtime Facility Available

• Growth and Internal Career Opportunities

Shift Details

• Rotational Shifts (For Girls- 6 PM to 11 PM)

(For boys- 7 PM to 12 AM)

• 24×7 Process

Training Details

• 10 Days of Training

• Training Stipend: ■150 per day

Key Responsibilities

• Make outbound calls to customers regarding order status and order monitoring activities.

• Assist customers with order-related queries and provide timely resolutions.

• Coordinate with internal teams to ensure smooth customer experience.

• Maintain accurate records of customer interactions and updates.

• Adhere to company policies, quality standards, and process guidelines.

Eligibility Criteria

• Minimum 12th Pass.

• Good communication skills in Hindi and basic English.

• Basic computer knowledge.

• Comfortable working in rotational shifts.

• Freshers and experienced candidates are welcome to apply.


Contact for Application

HR Pratiksha Joshi

Contact Number: 9971633921

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Executive role.
  2. How much can you earn in this position?
    Ans : The salary is ₹7,500 per month for this Full Time role.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 1 Noida, Noida.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 50 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Sector 1 Noida, Noida.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-2 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary of ₹7,500 per month. This is a Full Time job and has 50 opening.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Computer Knowledge

Shift

Rotational

Contract Job

No

Salary

₹ 7500 - ₹ 7500

Contact Person

Sajin Francis

Interview Address

E-2, Sector-1, Near LIC Building, Sector 15, Sector 1, Noida
Posted 36 minutes ago
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