Customer Support Executive

18,000 - 25,000 /month

Startek

St. John's Road, Bangalore

0 - 3 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Stock Market / Mutual Funds

Languages: Hindi

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

Job Description

We are looking for Customer Support Executives to join STARTEK for the SBI Mutual Fund Process. This role involves handling customer interactions, resolving queries, and delivering excellent customer service. The position offers attractive salary packages and growth opportunities within the organization.

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Assist customers with queries related to SBI Mutual Fund products and services.

• Resolve customer concerns and provide appropriate solutions.

• Maintain accurate records of customer interactions and follow-up activities.

• Escalate complex issues to the relevant department when required.

• Achieve customer service and performance targets.

Job Requirements:

• Graduate candidates only.

• Freshers and experienced candidates (0–3 years) can apply.

• English and Hindi communication skills are mandatory.

• Basic computer knowledge is required.

• Strong communication and customer service skills.

• Willing to work 6 days a week in rotational shifts.

Salary:

• Freshers: ₹23,000 CTC (Approx. ₹18,000 Take Home)

• Experienced Candidates: ₹25,000 CTC (Approx. ₹20,000 Take Home)

Industry: Stock Market / Mutual Funds

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹25,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in St. John's Road, Bangalore.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 50 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is St. John's Road, Bangalore.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-3 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹25,000 per month. This is a Full Time job and has 50 openings.