Customer Support Executive

Company name: Startek

Job Title: Key Account Manager (KAM)

Location: Shivajinagar, Bangalore

Job Type: Full-Time, Work from Office

Working Days: 6 Days a Week

CTC: ● Freshers (MBA): Up to ₹25,000/month

● Experienced (Min. 1 year): Up to ₹30,000/month

Qualifications:

● MBA Fresher or Graduate with a minimum of 1 year of relevant experience

● Fluent in English and Hindi (mandatory)

Key Skills Required:

● Strong communication and interpersonal skills

● Excellent in negotiation and objection handling

● Basic understanding of e-commerce platforms and products

● Sales acumen with a sharp thought process

● Proficiency in basic calculations

○ Must know how to calculate Percentage, Average, and Profit/Loss

Key Responsibilities:

● Act as the primary point of contact between clients and internal teams

● Build and maintain strong, long-lasting client relationships

● Understand client needs and objectives to provide strategic solutions

● Manage accounts, resolve queries, and ensure customer satisfaction

● Collaborate with cross-functional teams to ensure timely delivery and service excellence

● Analyze data and performance metrics to offer insights and support decision-making

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., STARTEK AEGIS BPO.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at STARTEK AEGIS BPO
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.