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Customer Support Executive

salary 12,000 - 15,000 /month
company-logo
job companyStafkind Services
job location Work from home
job experience0 - 6+ years Experience in Customer Support / TeleCaller
Replies in 24hrs
25 Openings
work_from_home Work From Home
part_time Part Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
10th Pass and above
gender
All genders
jobShift
5 days working | Day Shift

Job Description

We are looking for a Customer Support Executive to join our team at Stafkind Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 12,000 - ₹ 15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have a 10th Pass and above qualification with 0-7 years of experience can apply for this Customer Support Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹15,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 25 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Executive, you will work on skills like Domestic Calling, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Apcar Garden, Asansol.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution with 0-7 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Part Time job and has 25 openings.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 15000

Regional Languages

Hindi

Contact Person

Pawan Kumar Bathadiya
Posted 2 days ago
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