Customer Support Executive

12,000 - 15,000 /month

Sri Dhanalakshmi Enterprises

Kilpauk, Chennai

0 - 1 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Telecalling Executive (Tamil/Telugu) to join The role offers Tamil-No Target-12000 to 13000 fixed no incentive, Tamil-Target job- 14000 to 15000 +incentive, involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth. Key Responsibilities: • Manage outgoing calls in a professional manner. • Respond to customer inquiries, complaints and concerns with a problem-solving mindset. • Log customer interactions and track follow-ups. • Offer timely and relevant solutions to resolve customer issues. • Collaborate with team members to escalate and address more complex concerns. • Meet key performance metrics including call handling time, customer satisfaction and resolution rates. Job Requirements: The minimum qualification for this role is Above 10th and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift. Job Type – Full Time (9.30am to 6.30pm) Work Location Type – Work From Office (On Site) Job Locality- Kilpauk, Chennai Gender – Both Minimum Qualification Required- Any Salary & benefits- Fixed Salary Working Days- 6 Days (Monday to Saturday) ( working for 2 Sundays, So you can take 2 week-off days on weekdays ). Job Shift- Day Shift

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹15,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kilpauk, Chennai.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 10 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Kilpauk, Chennai.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-1 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 10 openings.