Customer Support Executive

12,000 - 16,000 /month

Sri Dhanalakshmi Enterprises

Kilpauk, Chennai

Freshers in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Telecalling Executive (Tamil/Telugu) to join The role offers Tamil-No Target-12000 to 13000 fixed no incentive, Tamil-Target job- 14000 to 15000 + 1000 incentive, Telugu -No Target -15000 fixed no incentive

and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage outgoing calls in a professional manner.

• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Above 10th and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Job Type – Full Time (9.30am to 6.30pm)

Work Location Type – Work From Office (On Site)

Job Locality- Kilpauk, Chennai

Gender – Both

Minimum Qualification Required- Any

Salary & benefits- Fixed Salary

Working Days- 6 Days (Monday to Saturday) ( working for 2 Sundays, So you can take 2 week-off days on weekdays ).

Job Shift- Day Shift

Address- Office No 4th Floor, Alsa Towers, No 43, Poonamallee High Rd, Taylors Road Bus Stop, Kilpauk, Chennai, Tamil Nadu 600010

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have All Education levels can apply for this Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹12,000-₹16,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kilpauk, Chennai.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 10 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Kilpauk, Chennai.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Domestic Calling is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹12,000-₹16,000 per month. This is a Full Time job and has 10 openings.