Customer Support Executive

We are looking for a Customer Support (Tamil/Telugu) to join The role offers Tamil-No Target-13000 fixed no incentive, Tamil-Target job- 15000 + 1000 incentive, Telugu -No Target -15000 fixed no incentive

and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage outgoing calls in a professional manner.

• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Above 10th and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Job Type – Full Time (9.30am to 6.30pm)

Work Location Type – Work From Office (On Site)

Job Locality- Kilpauk, Chennai

Gender – Both

Minimum Qualification Required- Any

Salary & benefits- Fixed Salary

Working Days- 6 Days (Monday to Saturday) ( working for 2 Sundays, So you can take 2 week-off days on weekdays ).

Job Shift- Day Shift

Address- Office No 4th Floor, Alsa Towers, No 43, Poonamallee High Rd, Taylors Road Bus Stop, Kilpauk, Chennai, Tamil Nadu 600010

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be All Education levels and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Sri Dhanalakshmi Enterprises.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 20 Customer Support Executive at Sri Dhanalakshmi Enterprises
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.