Job Title: Customer Support Experts – Domestic (Travel Domain)
CTC Domestic: ₹2.6 – ₹3.2 LPA
Educational Qualification: UGs + Graduates for Domestic
Work Schedule: 5 Days/week
Cab facility available with no deductions
Location: Sector 83, Mohali
About the Role:
We are hiring passionate and customer-focused Experts for Domestic desks
within the Travel/Airline/OTA segment. This is an exciting opportunity to join a high-growth team
providing world-class support to customers.
Key Responsibilities:
Provide voice support to travel customers, ensuring timely and accurate resolution.
Assist with flight bookings, rescheduling, cancellations, Fare Rule Categories, and refund[1]related queries etc.
Adhere to company protocols, ensuring quality service delivery.
Collaborate with team leads, SMEs, and support staff to meet performance targets.
Uphold confidentiality and compliance standards.
Minimum Screening Requirements (MSR):
Domestic Experts
Open Positions: 200
Freshers and experienced both can apply
Versant Score: B2 / B1•
KRA- Assist customers with flight bookings, rescheduling, cancellations, Fare Rule Categories
For More information kindly connect at 6280158697 HR Aaryaman