Customer Support Executive

Requirements

• Minimum 1 year of experience in Email/Chat/In-call and Outbound calling process in any BPO, e-commerce, fintech, and any customer experience organization.

• Handle inbound and/or outbound customer calls professionally.

• For Email/chat Typing speed must be in between 30-35 wpm.

• Proven customer support experience or experience as a Client Service Representative.

• Strong phone contact handling skills and active listening.

• Escalate unresolved issues to the appropriate departments or higher authorities.

• Follow up with customers when necessary and ensure resolution.

• Excellent verbal/written communication skills and basic computer knowledge.

• Work from the office and 6 days of work (roster off).

• Near Tonk Road, Dev Nagar (Maximum travel distance should be 10-12 km).

• Tamil, Telugu, and Malayalam language is a plus.

Job Title: Customer Service Executive (Voice/Non-Voice/Social Media Handling)

Department: Customer Service

Location: Dev Nagar, Tonk Road, Jaipur

Experience Required: (0-3 Years)

Industry: E-commerce / Banking / Customer Service / Call Center

Education: Graduation and above

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹32000 per month + Incentives that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., SNAPMINT CREDIT ADVISORY PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 30 Customer Support Executive at SNAPMINT CREDIT ADVISORY PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.