Customer Support Executive

23,000 - 33,000 /month

Smartroot

Gachibowli, Hyderabad

0 - 3 years Experience in Customer Support / TeleCaller

Replies in 24hrs

90 Openings

Full Time

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: PF, Medical Benefits

Key Responsibilities

Handle Inbound Calls from customers to resolve queries/issues, provide information about the client’s products and services.
Engaging in active listening with customers, confirming, or clarifying information, and diffusing angry customers, as needed.
Respond to customer enquiries promptly and professionally with Empathy & Customer Service Attitude.
Identify customer needs and recommend suitable products or services.
Upsell/Cross Sell relevant products during all available opportunities while speaking to customers.
5 Days Working Rotational shifts graduate candidate

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹23000 - ₹33000 per month that depends on your interview. It's a Full Time job in Hyderabad.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Smartroot.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 90 Customer Support Executive at Smartroot
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Rotational Shift.