Customer Support Executive

12,000 - 30,000 /month*

Shell Consultancy

Jagatpura, Jaipur

₹5,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: B2C Sales

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Description

Job Summary:We are looking for a polite, patient, and customer-focused Customer Support Executive to handle customer queries, resolve issues, and provide excellent service through calls, chats, and emails. The ideal candidate should have good communication skills and a problem-solving attitude.Key Responsibilities:Handle inbound and outbound customer calls professionally.Respond to customer queries via phone, email, and chat.Resolve customer complaints and provide effective solutions.Maintain accurate records of customer interactions.Follow company policies and procedures.Escalate complex issues to the concerned department.Ensure customer satisfaction and positive experience.Requirements & Skills:Good communication skills in English & Hindi.Minimum 12th pass / Graduate preferred.Freshers & experienced both can apply.Basic computer knowledge (MS Excel, Email, CRM tools).Ability to handle pressure and manage time effectively.Customer-friendly and positive attitude.Working Conditions:6 days workingDay / Night shift (as per process)Work from OfficeSalary & Benefits:Salary: ₹12,000 – ₹25,000 per month (depending on experience)Incentives & performance bonusesTraining provided

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Jaipur.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Shell Consultancy.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 50 Customer Support Executive at Shell Consultancy
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.