Customer Support Executive

15,000 - 15,000 /month

Sharma Enterprises

Gandhi Nagar, Jaipur

0 - 3 years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Healthcare

12th Pass and above

Males Only

6 days working | Day Shift

Laptop/Desktop

Job Description

We are looking for a Customer Support Executive to join our team at Sharma Enterprises. This role involves installing printers and DICOM software in hospitals/ diagnostic centres, handling calls, providing exceptional customer support, and addressing queries and concerns related to BVM Printing solutions. The role offers ₹15,000 - ₹15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Install Inkjet Printers and DICOM Software in Hospital & Diagnostic Centres across Rajasthan
Replace printers at the client place in case of hardware related issues
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Customer Support Executive role.
How much can you earn in this position?
Ans : The salary is ₹15,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gandhi Nagar, Jaipur.
How many openings are available for this position?
Ans : There are 3 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Customer Support Executive job. Only male candidates can apply.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This Customer Support Executive job is located in Gandhi Nagar, Jaipur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-3 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary of ₹15,000 per month. This is a Full Time opportunity and has 3 opening available.