Customer Support Executive

10,000 - 15,000 /month

Sanjita Power Solutions Private Limited

Work from home

2 - 6+ years Experience in Customer Support / TeleCaller

2 Openings

Work From Home

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Software & IT Services

Languages: Hindi

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Flexible Shift

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support Executive to join our team at Sanjita Power Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹10000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate of bca/btech and 2 - 6+ years of experience. You will be responsible for resolving customer technical complaints related to company's software, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Support Executive job

What are the eligibility criteria for this Customer Support Executive job?
Ans : Candidates should have a Graduate and above qualification with 2-7 years of experience and skills like Computer Knowledge, Query Resolution for this Customer Support Executive job offered by Sanjita Power Solutions Private Limited in Sector 24 Rohini, Delhi.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹10,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 2-7 years of experience can apply for this Customer Support Executive job. Only female candidates can apply.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Sector 24 Rohini, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 2-7 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 2 openings available.