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Customer Support Executive

salary 25,000 - 32,000 /month*
company-logo
job companySaisha Enterprises
job location B.H Colony, Patna
incentive₹2,000 incentives included
job experienceFreshers in Customer Support / TeleCaller
21 Openings
Incentives included
part_time Part Time

Skills Required

Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Medical Benefits
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Internet Connection, Aadhar Card

Job Description

We are looking for a Customer Support Executive to join our team at Saisha Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15000 - ₹22000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Part Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be All Education levels and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹25000 - ₹32000 per month + Incentives that depends on your interview. It's a Part Time job in Patna.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Saisha Enterprises.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 21 Customer Support Executive at Saisha Enterprises
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Day Shift.
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Other Details

Incentives

Yes

No. Of Working Days

6 days working

Benefits

Medical Benefits

Skills Required

Non-voice/Chat Process, Non-voice/Chat Process

Shift

DAY

Contract Job

No

Salary

₹ 25000 - ₹ 32000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Komal Jha

Interview Address

B.H Colony, Patna
Posted 10+ days ago
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