Customer Support Executive

Job Description:

• Company: WeSage BPM

• Job Type: Full-time | In-office

• Experience: Fresher & Experienced (0–2 years)

• Shift: Graveyard Shift

• Joining: Immediate
  

Job Overview

WeSage BPM is looking for enthusiastic and customer-focused Customer Support Executives to join our growing team. This role involves handling customer interactions professionally while ensuring a high level of satisfaction through excellent communication and problem-solving skills.

Key Responsibilities

• Handle inbound and outbound customer calls

• Understand customer queries and provide accurate, timely solutions

• Maintain a positive and empathetic attitude with customers

• Document customer interactions and update records accurately

• Meet quality, productivity, and performance benchmarksEscalate complex issues to the concerned team when required

• Follow company processes and compliance guidelines

Required Skills & Qualifications

• Excellent verbal and written communication skills

• Comfortable working in graveyard/night shifts

• Basic computer knowledge and typing skills

• Ability to work independently in a remote environment

• Customer-oriented mindset with good listening skills

• Freshers are welcome; prior BPO/customer service experience is a plus

What We Offer

• 100% Remote work opportunity

• Professional work environment

• Skill development and career growth

• Supportive team and management

• Competitive compensation

• 5 Days work week

• Paid overtime

How to Apply : Call / WhatsApp: +91 8460001175

Email your CV: hr@wesagebpm.com

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• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.