Job Description:
Company: WeSage BPM
Job Type: Full-time | In-office
Experience: Fresher & Experienced (0–2 years)
Shift: Graveyard Shift
Joining: Immediate
Job Overview
WeSage BPM is looking for enthusiastic and customer-focused Customer Support Executives to join our growing team. This role involves handling customer interactions professionally while ensuring a high level of satisfaction through excellent communication and problem-solving skills.
Key Responsibilities
Handle inbound and outbound customer calls
Understand customer queries and provide accurate, timely solutions
Maintain a positive and empathetic attitude with customers
Document customer interactions and update records accurately
Meet quality, productivity, and performance benchmarksEscalate complex issues to the concerned team when required
Follow company processes and compliance guidelines
Required Skills & Qualifications
Excellent verbal and written communication skills
Comfortable working in graveyard/night shifts
Basic computer knowledge and typing skills
Ability to work independently in a remote environment
Customer-oriented mindset with good listening skills
Freshers are welcome; prior BPO/customer service experience is a plus
What We Offer
100% Remote work opportunity
Professional work environment
Skill development and career growth
Supportive team and management
Competitive compensation
5 Days work week
Paid overtime
How to Apply : Call / WhatsApp: +91 8460001175
Email your CV: hr@wesagebpm.com
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