Customer Service Executive – Blended Process
📍 Location: Jaipur
💼 Experience: 6 months-1 year
💰 Salary: As per industry standards
🕐 Shift: Rotational / As per process
Job Responsibilities:
Handle customer queries through voice and non-voice channels (calls, email/chat).
Provide accurate information and resolve customer issues efficiently.
Maintain a high level of customer satisfaction.
Document customer interactions and update relevant systems.
Follow process guidelines and meet defined quality & productivity targets.
Coordinate with internal teams for issue resolution when required.
Requirements:
Excellent communication skills in English & Hindi.
Good typing and basic computer skills.
Customer-oriented approach with strong problem-solving abilities.
Prior experience in BPO/Customer Service/Blended Process preferred.
Candidates must be comfortable working in rotational shifts.
📩 Interested candidates can share their CV at:
rojgar.group.cv@gmail.com