Customer Support Executive

Key Responsibilities:

Handle inbound and outbound customer calls, emails, and chat support.

Provide accurate information about products, services, and policies.

Resolve customer issues efficiently and escalate when required.

Maintain records of customer interactions and transactions.

Follow up with customers to ensure their issues are resolved.

Work closely with internal teams (Sales, Operations, Technical, etc.) to ensure smooth service delivery.

Meet daily/weekly performance targets like response time, resolution rate, and customer satisfaction score.

Required Skills & Qualifications:

Bachelor’s degree or equivalent qualification.

Excellent communication skills (verbal and written).

Basic computer knowledge (MS Office, CRM tools, email handling).

Good problem-solving and listening skills.

Ability to stay calm under pressure and handle difficult situations.

Prior experience in customer support (voice/non-voice) preferred but not mandatory.

Key Competencies:

Customer-oriented approach

Positive attitude and team spirit

Time management and multitasking

Attention to detail

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Rnfi Services Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 30 Customer Support Executive at Rnfi Services Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.