Required skills and qualifications:
•Strong written and verbal communication skills with neutral Indian Accent.
•Ability to communicate calmly and diplomatically with patients & co-workers.
•Proficient in customer service
•Active listening and comprehension skills
•Strong customer service skills.
•Ability to build positive relationships with patients.
•Education qualification: Degree/10 + 3 years Diploma pass / +2 would be the minimum qualification.
•Languages English + Gujarati only
•Log in hours (Total hours 10:00:00 hrs. & Production hours – 9:00:00 hrs.) to be completed adhering to the break schedules & being punctual.
•Shift Hours: 24/7 window for Male employees and a rotational day shift for Females (any 10 hours login between 6am to 9pm)