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Customer Support Executive

salary 14,500 - 18,500 /month
company-logo
job companyRedfox Creation Private Limited
job location Thane West, Thane
job experienceFreshers in Customer Support / TeleCaller
10 Openings
full_time Full Time
contract Contract

Job Highlights

sales
Industry Type: B2C Sales
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Customer Support Executive to join our team at Redfox Creation Private Limited. The role offers ₹14500 - ₹18500 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be 12th Pass and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹14500 - ₹18500 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Redfox Creation Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 10 Customer Support Executive at Redfox Creation Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

Yes

Salary

₹ 14500 - ₹ 18500

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Likhitha

Interview Address

Jayanagar
Posted 10+ days ago
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